Questions & Support

Why should I connect my phone to my Camera’s Wi-Fi network?
Wi-Fi enabled models (Escort M1, Road Scout, and SC Series) cameras allow for modification of camera settings, Live View, and retrieval of footage stored...
Dash Cameras with 24/7 monitoring
Current model dash cameras offer Parking Mode.  Parking Mode uses the Motion Sensor and G-Sensor to monitor while your vehicle is parked. The idea is that w...
How can I track my stolen dash cam?
The GPS in our dash cams is used to embed location data into the videos it captures, but it does not feed the location of the camera back to the app and thu...
Red/Yellow/Blue line on SC400 Dash Cam
The Alexa functions on the SC400 dash camera follow the same Alexa protocol as other Alexa enabled devices, with the following representations: Blue = A...
My SC200D/SC400D Rear Camera Isn't Working
If you're not getting a Picture-in-Picture view of your rear camera upon booting your camera, follow the guidelines here to check that your physical con...
What is "Loop Recording"?
 A continuous loop recording dash cam records video by overwriting older video with new footage. This allows the camera to keep recording even if the inst...
Why does my PIP preference reset when I power off the camera?
The SC series cameras will allow you to change which display occupies the full screen view vs the PIP view for driving. However, that setting will not be ca...
Why is the Microphone Muted by Default?
The simple answer:  It's not!   For cameras with display screens, you will notice two sets of icons on screen:   1.  The set of smaller icons ac...