While our cameras are manufactured with the latest available firmware at the time, we are always striving to improve our products and will release firmware updates throughout the lifetime of the device. As such, we provide two ways to update your firmware. Included with each camera is a compatible USB cable, and each of our cameras has a Wi-Fi antenna that enables you to push updates to it over the air (OTA).


Using Drive Smarter™

For most customers, OTA updates will be the most straightforward method after some setup. For this process you will need:


When you connect your camera to the Drive Smarter™ app, Drive Smarter™ will check if there is an update available for your camera. From there you will be asked to update and can push update firmware to your camera from your app.


Drive Smarter™ Not Offering an Update

Drive Smarter™ will inform you if there is an update available for your camera's firmware. However, if you wish to check again, you can manually check for an update. Make sure that you've gone through the setup process and have your camera paired to the Drive Smarter™ app already as outlined above.


Once your camera is Bluetooth® connected to the Drive Smarter™ app:

  • Tap the 3-line menu at the upper left
  • Tap into Devices
  • Your camera should be listed as CONNECTED
  • Tap the three-dot menu to the right of the camera entry
  • Scroll to the Troubleshoot section at the bottom
  • Tap on Firmware
  • Tap on the button at the bottom to check for an update.


Cannot Update via Drive Smarter™

If you're having difficulty downloading the update with the app, please see our guide: How to View Dash Cam Footage which will explain how to connect your Phone's Wi-Fi to your camera which is necessary both for updating firmware and reviewing footage.

Using USB

You can download the update for your camera via the included compatible USB cable. For this, you will need your camera unplugged from power, a computer, and the compatible USB cable included with your camera.


  • Connect the Dash Cam to your computer using the included compatible USB cable. 
    • Windows: the camera will be listed in This PC or File Explorer under Devices & Drives and will appear like a thumb drive or other USB external drive
    • macOS: the camera will appear on the desktop as an external drive, usually labeled something such "UNNAMED" or "UNTITLED"
  • Download the update file by clicking to the appropriate update from the Support page on the Drive Smarter™ websiteand save it to your computer.
    • The filename will end with “.bin” as the file extension.
    • Note: Do not double click to open this file on the computer, as your computer will prompt you for a program to open it, and you will be copying this file to your camera manually.
  • Copy/paste or drag the update file you downloaded .bin file into the root directory (top level directory) of the Camera’s SD Card
    • Do not paste into any of the folders of the card such as Normal, Events, or Favorites
    • The file should be on the same level as the folders
  • Wait for the file to transfer and then safely disconnect the Dash Cam from the computer. The Dash Cam will turn off.
    • Windows: to safely disconnect, right click the disk's icon in the File Explorer under Devices & Drives, then choose "Eject" from the menu and wait for the prompt that it's safe to remove the hardware
    • macOS: drag the camera's disk drive icon to the trash and wait for the prompt that it's safe to remove the hardware
  • Plug the USB cord into a reliable power source such as your home’s outlet or plug it back into power in your vehicle as usual.
  • The Dash Cam will turn on and automatically boot into the Firmware Update Menu.
  • Follow the directions on the camera display to update firmware if the unit has one.
    • Units without displays will update automatically. You will see blinking LED's when the FW update is installing
  • You can check if your camera is up to date by checking the firmware in your camera’s ‘About’ setting submenu in the camera or via the Drive Smarter™ app under "About the Device" or under "Firmware"