Repairing the Bluetooth Connection on iPhone
Follow these steps to rebuild a Bluetooth connection between your radar detector and your iPhone. Please note that only iPhone 8 or later is supported for Drive Smarter.
- Go into the Settings for the iPhone itself.
- Go into Bluetooth settings, and look for your detector under My Devices.
- If there is a blue informational icon
to the right, tap it and choose "Forget this device" and ensure that it removes the detector from My Devies.
- Go back to the main settings by tapping "< Back" at the upper-left.
- Scroll down in Settings, where it shows you the list of installed application on the phone.
- Locate either Drive Smarter or Escort Live and tap on it.
- Make sure that the "Bluetooth" option is toggled to green.
- Close the settings and launch into the app, and try the connection again.
If these steps do not work, return to Settings for the iPhone. Tap on General, then Software Updates. If there is a Software Update available, download and apply it. If your phone is up to date, reboot the phone and attempt the steps again.
Repairing the Bluetooth Connection on Android
Follow these steps to rebuild a Bluetooth connection between your radar detector and your Android.
- Shut down the detector.
- Go to the settings on your Android Phone.
- Go into the App Settings.
- Locate Drive Smarter.
- Locate and tap the Force Stop button. Tell it "OK".
- Locate the "Storage" setting in the list and tap on it.
- Locate and tap on the "Clear Cache" option. Note: Clicking "Clear Data" will do the same thing, but will also log you out and clear all permissions, basically treating the app as freshly-installed.
- Locate and tap on the "Back" button.
- Locate and tap on the "Open" button, or find the Drive Smarter icon on your phone and launch the app.
- Turn on the detector with 12V Power (using your SmartCord or however it's typically wired into the vehicle)
- Attempt to connect to the Max 360c MKII with Drive Smarter.
Note: If you have a VPN connected, you will want to disable the VPN and try connecting again.