Questions & Support

Why is my unit not powering up?
Please ensure your unit is properly connected. If you have turned the unit off, press and hold the power button to turn on again. If you are using Parking...
Why do recordings of the cabin/vehicle’s interior appear black and white?
This is normal operation of the Infrared LED night-vision camera. Infrared recording allows the camera to accurately record your vehicle’s cabin in low-ligh...
How do I use Parking Mode and Motion Detection?
Parking Mode and Motion Detection can be turned on in the camera’s settings. These two features will monitor your vehicle automatically when the unit is con...
Why is my unit not getting a GPS Lock (GPS icon is red)
The GPS inside the device locks in with the satellite best when you are on the road. You may not be able to get a GPS lock while in your garage, parking str...
What is continuous loop recording?
Footage is stored in 1, 2, 3 or 5-minute clips. When the memory card fills up, the camera automatically overwrites the oldest clips replacing them with new ...
What is the G-sensor?
The G-sensor is a 3-axis accelerometer in your camera that senses sudden accelerations, stops, and collisions, and automatically protects footage surround...
What is Emergency Recording?
An Emergency recording can be triggered automatically by a G-sensor detected incident, or manually with the Emergency Recording button on your Camera. The...
Can I increase the capacity of my SD Card?
Product Support Yes, you can increase the capacity of your microSD card. Below we list the camera by brand, model, included card capacity when purchased n...
Can I see the live view of my camera remotely, for real time driver monitoring?
No – though some of our camera models offer Wi-Fi connectivity for viewing and downloading footage from the SD card to your phone directly when within ...
Why should I Bluetooth pair with my Camera?
Bluetooth enabled models (DASH2308, DASH2316D, CCDC4500, Road Scout, and SC Series) will be able to receive real time alerts from the Cobra iRadar appl...