When your headset is connected to the All Road and you receive a phone call, your headset will default to that incoming call. However, streaming, video or any other audio from the phone becomes secondary to the All Road, meaning your headset will default to the All Road. To use your wireless headset with your phone for streaming, video or music, you will need to turn the volume on the All Road CB to OFF or turn the Squelch setting to the maximum level.