Power Inverter FAQs

How much power can I draw from each AC outlet?
If your inverter has more than one AC outlet, the full inverter power is available from any of the outlets.
How come my Remote On/Off Controller won't turn ON?
If your Remote will not turn on, it could be a cable connection, battery connection, or your car battery needs recharging.  Troubleshoot by: 1. Check cabl...
Why won't my Remote On/Off Controller turn OFF?
If your Remote will not turn OFF, it could be a cable connection, the power button may not have been pushed hard enough or there could be a poor cable conne...
Why is the display on my Remote On/Off Controller staying dark when I turn the inverter ON from the Remote?
This could be a cable connection either at the back at the Remote or the connection at the power inverter. Turn the inverter off Disconnect the Remote from...
Why is my inverter sounding an alarm but no Error messages are showing on the Remote Controller LCD display?
The Remote On/Off Controller with Fast Charge USB has limited functionality on the POWER 500W and PURE SINE 400W.  If you are using the Remote with these mo...
Why is the USB port on my Remote not charging my device?
If the USB port on your Remote is not charging your device, it could be a bad power cable, loose connection or the battery charge is too low. 1.Check cable...
Does my inverter include a bonded neutral/ground?
Our inverters do not have a bonding strap between the “neutral” and “ground” pins on the AC outlet, and supply current directly to the “Hot” and “Neutral” t...