• Make sure your Dash Cam is turned on. 


  • Ensure you are in proximity of your dash cam.  While the wireless technology used does extend to several feet, please make sure your phone and dash cam are within 6 feet of each other. 


  • If you use more than one smartphone, please ensure you do not have Drive Smarter running on your other phone(s), in case they may be connected with your dash cam.  
  • If the "Out of Range" state persists, quit the Drive Smarter application and re-start. 


  • Restart dash cam 


  • Tap on the camera icon (if it still showing "Out of Range") on your home screen.   


  • If none of these steps work, delete the Camera via the Drive Smarter Home screen, and go ahead and "add camera" again. 


  • Logout and Login