Check to make sure your device has power 

Was your device previously connected to Drive Smarter running on a different smartphone?  If so, it cannot be scanned and added by another phone. 

  • On the other smartphone, go into Drive Smarter and delete the device from the setup (under a Vehicle).   

  • On the other smartphone, go to the Bluetooth Settings in the OS Settings menu, and unpair the device (if it is still paired) 

  • Retry the onboarding process from within Drive Smarter.  i.e. Now try to "Add" the device again.